2022 Subscriber Survey: Trustworthiness, satisfaction, value ratings all top 92%

More than 850 Post subscribers responded to our annual reader satisfaction survey this year. Above, our staff gives a heartfelt "thank you."

Ever since we launched our subscription model back in 2017, we’ve fielded regular surveys to our customers. The thinking is that if we’re going to ask readers to pay for the work we produce, we’d better be sure the work we produce is lining up with what our readers actually value — not with what traditional newsroom culture prioritizes.

We put the survey back out to subscribers last month and were blown away by the level of participation. We had 851 subscribers complete the survey, giving us a wide base of input to help us assess how we’re doing…and, by and large, our subscribers seem to think we’re doing pretty well!